Cancellation and No-Show Policy
To avoid charges, please honor our 24-hour advance notice cancellation policy. For parties of six or more, please notify us 48 hours in advance. A less than 24 hours cancellation notice or 48 hours for parties of six or more will be charged 50% of service price. Failure to show for your appointment will result in a charge of 100% of service price. Appointments cannot be extended due to late arrivals.
Gratuities are not included in the price of spa treatments or gift cards.
Deep work is not administered and you must be past your first trimester. Heat treatments, reflexology, wraps and scrubs are not advised for mothers-to-be.
We recommend dressing comfortably for your visit to the spa. Valuable items should be left in your guest room. We cannot be responsible for loss or damage of personal belongings.
Please inform us of any medical conditions or special needs prior to your treatment. If you are pregnant or have high blood pressure, avoid any heat treatments. Skin care procedures have specific contraindications related to pregnancy and prescription drugs.